ASPT stands out for quality of service and patient satisfaction.
250 Patients surveyed reported:
- Trust in their physical therapist. excellent 89%, 10% very good.
- Treatments were clearly explained. excellent 86%, 14% very good.
- Progression towards patient goals. excellent 68%, 27% very good.
- Rate of improvement. excellent 59%, 32% very good
- 35% were returning patients.
Comments from patients:
- The facility is spacious and clean.
- The patient is taught how to help themselves.
- The treatments performed are effective.
All patient benefits are verified before the first visit.
Our billing office ensures that required pre-authorizations are in place.
Patients can deal directly with the billing staff concerning coverage and billing issues.