Patient surveys taken throughout 2020 show the following.
116 patients were surveyed, of which 66 were new patients and 50 were returning patients.
Courtesy of office staff:
- Excellent 92%
- Very Good 7%
Confidence & Trust in my PT:
- Excellent 94%
- Very Good 6%
Treatment was clearly explained:
- Excellent 95%
- Very Good 5%
Rate of Improvement:
- Excellent 61%
- Very Good 30%
Progression towards Goals:
- Excellent 76%
- Very Good 20%
Our staff have gone the extra mile in 2020 to provide excellent service to every patient. The surveys prove that the patient has a positive experience and good outcomes.